Common reasons for network problems include:
- Slow local internet speeds (without a VPN in use)
- High user demand at specific VPN server locations
To fix these problems, you can attempt the following methods:
- Verify your local internet speed by temporarily turning off the VPN
- Try different network connections like WiFi, 4G, or 5G with the VPN disabled to spot any connectivity issues. For instance, if your WiFi connection is unstable, switch to a mobile data connection.
- Disable the VPN, select a different server location, and then reconnect
- If you wish to remain connected to the same geographic region, disconnect and reconnect as this may connect you to a different server within that area.
- Continue testing until you find the best server for your needs.